Legal

Privacy Policy

Last Updated: February 24, 2026

1. Introduction

This Privacy Policy describes how Zach, operating under a certificate for individual activity in Lithuania (Individuali veikla) ("Company", "we", "us", or "our"), collects, uses, and handles your personal data ("Personal Data"), and what choices you have when you use our website trykribe.com, applications, platforms, and services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree to the practices described in this Privacy Policy, please do not access or use the Services.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Services, including Personal Data and Usage Data as set forth below. If you do not provide your information when requested, you may not be able to use some or all of our Services if that information is necessary to provide you with our Services or we are legally required to collect it.

A. Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include without limitation:

  • Email address
  • First name and last name
  • Phone number (if you choose to provide it, including where you opt in to receive SMS or other messaging communications)
  • Cookies
  • Usage Data (as defined below)
  • Any other Personal Data that you voluntarily provide to us

B. Usage Data

We may collect information related to your interaction with or usage of the Services, including your IP address, device type, browser type and version, pages visited, time and date of visit, time spent, device language, unique device identifiers, system logs, performance metrics, and other diagnostic data ("Usage Data").

C. Customer Content You Provide

We collect Customer Content that you provide to us in order to use the Services. This may include audio and text inputs. This content is processed solely to deliver the Services via our AI sub-processors, Anthropic and ElevenLabs. Your data is never used to train the public models of our third-party AI providers. You can opt out at any time through your settings.

D. Third-Party Platforms

We may collect information when you connect to your account using a third-party account like Facebook or Google via our Supabase authentication. Connecting your account to a Third-Party Account is completely optional.

E. Payment Information

When you sign up for any of our Paid Services, our third-party payment processor, Stripe, collects and processes your payment-related information, such as your name, email, billing address, and financial information.

F. Other Information You Provide Directly To Us

You may have the option to submit additional information as you use our Services, for example through surveys or feedback forms.

3. Use of Data

We may use Personal Data and Usage Data for the following purposes:

  • Service Operation: To provide, update, maintain, improve, monitor, and protect our Services.
  • Communication: To provide customer support and to send service-related or marketing emails. SMS opt-in data and consent are never shared with third parties.
  • Digital Advertising: To display digital advertising on our website or other websites.
  • Administration: For transactional, billing, account management, tax, and administrative matters.
  • Compliance: To comply with applicable laws, regulations, or court orders.
  • Risk Mitigation: To detect violations of our legal terms or respond to potential fraud.
  • Marketing: To contact you with promotional materials. You may opt out at any time.
  • Recruiting: To identify potential candidates for employment opportunities.

4. Use of Cookies and Other Tracking Technologies

We, and the third parties we work with, use cookies and other tracking technologies on the Services to collect information about your usage of the Services and your device.

5. Online Analytics and Tailored Advertising

A. Analytics

We may use third-party web analytics services, such as Google Analytics, to help us analyze how users use the Services. To prevent Google Analytics from using your information, you may install the Google Analytics Opt-Out Browser Add-on.

B. Tailored Advertising

We engage in advertising for our own products and track ad attributions to measure effectiveness. We do not sell your data or use it to optimize ads for other companies. You can visit the NAI or DAA Consumer Opt-Out links to manage these preferences.

6. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our legal agreements. We will either delete or anonymize Personal Data once it is no longer needed.

7. Transfer of Data

Your information is primarily maintained on servers located in Frankfurt, Germany (EU) via our infrastructure providers, Supabase and Vercel. Your data may be transferred to computers located outside of your country. We ensure these transfers are protected by Standard Contractual Clauses (SCCs) and the EU-U.S. Data Privacy Framework. Your submission of such information represents your agreement to that transfer.

8. Sharing With Others

  • Services Providers: We share data with vendors (billing, hosting via Vercel/Supabase, LLM providers like Anthropic/ElevenLabs, analytics) solely to perform services at our direction. Your data is never used to train third-party LLM services and will be deleted by them after 30 days.
  • Customers: If an organization has given you access to the Services, we may disclose certain information with that customer.
  • Protection of Company and Others: We may disclose information to protect rights, safety, or to comply with law enforcement and legal orders.
  • Business Transfers: In connection with any merger, sale, financing, or acquisition.
  • Affiliates: We may disclose data with our affiliates.
  • Advertising Partners: We may partner with third-party networks (e.g., LinkedIn) to display advertising.

9. How We Secure Your Information

The security of your data is important to us. We implement technical, administrative, and physical safeguards; however, no method of transmission over the internet or electronic storage is 100% secure.

10. Your Data Protection Rights Under GDPR

If you are a resident of the EU and EEA, you have rights to access, update, delete, rectify, or restrict the processing of your Personal Data. You also have the right to lodge a complaint with the Lithuanian State Data Protection Inspectorate (VDAI). If you wish to exercise these rights, please email us at zach@trykribe.com.

11. Children's Personal Data

To use the Services, you must be at least 13 if you reside in the United States, and 16 if you reside anywhere else. If you are a parent or guardian and become aware that your child provided us with Personal Data, you should contact us at zach@trykribe.com.

12. Services Providers

We use third-party companies and vendors to facilitate our Services. These Services Providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. Changes to This Privacy Policy

We'll update this Privacy Policy from time to time. When we make changes, we'll update the date at the top. If a modification meaningfully reduces your rights, we will notify you by email or a prominent notice within the Services.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at zach@trykribe.com.

16. Privacy Notice for California Residents

If you are a California resident, please review our supplemental notice for specific rights under the CCPA.